ALL SALES ARE FINAL. Before a service is performed or product is purchased, please consider all the required protocols and side effects. We are committed to client satisfaction and are available to answer any questions or concerns you may have in regards to the services or products we offer before purchase. Center for Advanced Hair Restoration dispenses medical grade products and is a medical facility and as such is unable to accept returns or exchanges of items sold. International orders may incur additional duties or fees that are outside of our control and the customer is solely responsible for payment of these fees.